02. Services

What we
automate for
you.

From a single painful process to a fully autonomous ops layer — relnk partners with Saudi enterprises to eliminate repetitive work and scale without adding headcount.

3
Engagement Tiers
6+
Workflow Types
KSA
Based In
Track 01Documents

Document Collection

Agents that request, chase, validate, and file documents on your behalf — across email, WhatsApp, and client portals. No more manual follow-up.

Deliverables
Automated request sequences
Validation & error flagging
CRM & folder integration
Human escalation on failure
Track 02Finance

Payment Follow-Ups

Intelligent receivables agents that track due dates, send staged reminders, escalate overdue accounts, and reconcile payments — automatically.

Deliverables
Multi-stage reminder logic
WhatsApp + email channels
Accounting system sync
Overdue escalation flows
Track 03Scheduling

Scheduling & Booking

AI agents that handle appointment requests, confirmations, rescheduling, and cancellations across your team's calendars and client touchpoints.

Deliverables
Multi-calendar management
Automated confirmations & reminders
Rescheduling & conflict resolution
CRM sync
Track 04Finance

Invoicing

End-to-end invoice automation — from generation and delivery to tracking, chasing, and status updates. Your finance team closes faster.

Deliverables
Auto invoice generation
Delivery & read tracking
Payment status monitoring
ERP / accounting integration
Track 05Communications

Client Communications

Personalised, timely client outreach handled by agents across email, WhatsApp, and SMS — onboarding sequences, updates, check-ins, and more.

Deliverables
Onboarding sequences
Status update notifications
Personalised messaging at scale
Arabic & English support
Track 06Custom

Custom Workflows

If your team is doing it manually and repeatedly, we can automate it. We scope, design, and deploy agents for any operational process in your business.

Deliverables
Operations audit & mapping
Custom agent architecture
Third-party integrations
Testing & deployment

How we work.

6-Step Process
01

Observe

We sit with your team and watch how work actually gets done — not how it's supposed to work on paper. We attend meetings, shadow workflows, and ask the questions no one else does.

02

Document

Every process is mapped into a structured diagram with decision points, handoffs, bottlenecks, and timing data. You get a clear picture of your own operations, often for the first time.

03

Propose

We present a full automation proposal: which workflows to target, how the agents will behave, what integrations are needed, and what the measurable impact will be.

04

Deploy

Agents are built and deployed into your live environment — connected to your existing tools, channels, and data sources. No rip-and-replace.

05

Test

We run real-world scenarios alongside your team, validate outputs, tune logic, and handle edge cases until every agent performs exactly as expected.

06

Handover

Full documentation, team training, and a structured handover. Your team owns the system — we stay available for support, tuning, and future workflow additions.

Ready to automate?

Let's eliminate
your manual ops.